If you own a car in Pennsylvania, you will eventually have to bring it in for auto repairs.
Getting your car fixed or maintained may be one of the most unpleasant experiences you will go through. In most cases, you are at the mercy of the auto repairman and have to defer to his expertise about making expensive fixes.
In fact, most consumers just assume they'll be paying hundreds (if not thousands) every time they visit the shop, regardless of whether the repairs are needed. However, this should not be the case. As a result, you will want to know some regulations that cover auto repair in Pennsylvania and tips for not getting fleeced.
Pennsylvania Auto Repair Regulations
Consumers in the state are protected by the Automotive Industry Trade Practices Regulations that specify consumers' rights when having a car repaired, according to the Pennsylvania Attorney General. The regulations generally provide that a repair shop must:
- Obtain consumer's consent and authorization before charging for repairs.
- Get additional authorization from the consumer before performing repairs that exceed the original limit set by the consumer.
- Inform the consumer whether parts used are new, used or reconditioned.
- Disclose any charges for estimates and vehicle storage.
- Complete repairs within the time stated.
- Give an itemized bill to consumers that details charges for parts and labor.
Tips for Getting Your Car Repaired
Not all auto repair shops are created equal, and you should be proactive and take some steps to protect yourself. For example:
- Know the rights stated above before getting your car repaired.
- Perform some research on the auto repair shop such as online reviews, recommendations from friends, or even ask for a referral from the shop.
- See if you have a warranty that will cover the repairs and check to see if the shop will honor it.
- Visit more than one auto repair shop and perform a price comparison.